Onboarding With Intelligent Reach
Data Management Module
Product Data Basics & Best Practise
IR Admin Help
How to fix your feed if your Product Count drops and your data is reverted
Here is what to do when you receive a warning that your Source Feed Build has failed because it has dropped more than 30%
Video How To:
There maybe occasions when your file size has dropped by a percentage depending on how it was set up in your Master Feed Manager - our default before you are alerted is a 30% drop.
There is a very easy way to override this if your product count is correct and has dropped.
Click Data, then Master Feed Manager:
Click Source Feed Setup
Find the feed that has failed to build, click the dropdown and then edit
This will bring up the Source Feed Slider. Check the Ignore Feed Size Drop Once tick box and hit save
Click Build Feed and Close, this will then rebuild the feed ignoring the drop in file size